Privacy Policy
Last updated: 25 September 2026
Mobile apps & offline data
The KickViz mobile apps can be used without an account. Scenarios, teams, player names and selected images saved only on your device stay there unless you copy them to your account. Signing in securely sends your email and password to KickViz and keeps you signed in on that device. Syncing uploads your account content and images to KickViz. Local content relies on your device's protections; KickViz does not add separate encryption. Signing out does not erase downloaded content. Removing the app or clearing its data removes local work. Sync work you want to keep before removing app data or replacing a device. Copies saved independently by other people must be managed separately.
The app contacts KickViz for sign-in, synchronization and purchase verification. Apple App Store or Google Play processes in-app purchases. KickViz stores purchase identifiers, provider, renewal status and expiry linked to your account. External video and support links use their respective providers. The Free mobile app includes Google AdMob for advertising. The advertising SDK may process IP address, device identifiers, ad interactions and diagnostic data for ad delivery, fraud prevention and measurement. We request non-personalized ads and load ads only when the consent system permits them. Review or change available choices using Ad privacy choices in Workspace. Premium removes ads. Offline editing remains available without ads.
1. Information We Collect
Account information: Your name, email address and password. Passwords are stored in a protected form, not as readable text.
Content you create: Teams, scenarios, player rosters, and uploaded images (team logos, player photos). This data is associated with your account and stored in our database.
Usage data: Standard server logs (IP address, browser type, timestamps) used for security and debugging.
2. How We Use Your Information
We use your information to provide KickViz, verify subscription entitlement, send password reset emails and communicate account updates. We store the billing provider, product/plan, purchase identifiers, renewal state and expiry to provide Premium across platforms. An opaque account identifier links in-app purchases to your KickViz account. We do not sell your data.
3. Data Storage & Security
We use safeguards to protect your data, including encrypted connections and restricted access. Stripe, Apple or Google processes payments; KickViz does not store payment card details.
4. Sharing
You can choose to share your scenarios and teams with other KickViz users through the platform's sharing features. Public scenarios are visible to all users via search. You control these settings and can revoke sharing at any time.
5. Third-Party Services
KickViz uses the following third-party services:
- Stripe, Apple App Store and Google Play — subscription payments and purchase verification. See Stripe privacy, Apple privacy and Google privacy.
- Google — delivery of account emails, including password resets
- Google AdSense — advertising for free-tier users (see Google's Privacy Policy)
6. Your Rights
You can request access to your account data or account deletion from Account Settings or support. Manage subscription renewal with the original billing provider. Account deletion removes KickViz subscription links and purchase tokens; payment providers may retain legally required transaction records.
7. Data Retention
Your account data is retained while your account is active. Cancelling a subscription does not delete your account. Verified account-deletion requests are processed within 30 days. Operational server logs use approximately 30-day rolling retention; Google Cloud default logs are retained for 30 days and mandatory audit logs for 400 days. Scheduled disk backups are stored in the United States and configured for automatic deletion after 14 days; deleted data may remain in existing backups until they expire. These periods are separate from active account data. Payment providers may retain transaction records to meet legal obligations. Locally downloaded content remains on your device until you remove it.
8. Children's Privacy
KickViz is designed for coaches, parents, and educators. We do not knowingly collect personal information from children under 13. Accounts are created by adults on behalf of their teams.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or an in-app notice.
10. Contact
Questions about your privacy? Email us at support@kickviz.com.